The £7,500 grant applied at source. MCS-certified installation. And the same time-served engineer on every visit — from first survey to annual service.
Free survey. No obligation. Real engineer — not a call-centre.
Bob will review your property and call you within 1 working day to book your free survey. No pressure, no hard sell.
The Boiler Upgrade Scheme gives homeowners £7,500 toward an air source heat pump when replacing a fossil-fuel boiler.
As an MCS-certified installer, CMA Heating applies on your behalf and deducts the grant directly from your quote. You never pay the full amount upfront and wait for a refund — the £7,500 comes off before you see the invoice.
Most heat pump firms send a salesperson, then a surveyor, then subcontracted fitters. You never meet the same person twice. That's not how we work.
CMA Heating is run by Bob Church — a time-served heating engineer with more than 15 years on the tools. Bob carries out your survey, designs your system, oversees every installation, and returns for your annual service. One person. One set of answers. One job done properly.
It's a slower, more personal way of working. It's also why most of our work comes through referrals from homes up and down the Suffolk coast.
We're not the biggest installer in East Anglia. We're the one you call when you want it done once, done properly, and done by someone who'll still be answering the phone in five years.
We know the coastal properties in Southwold, the period homes in Aldeburgh, the converted barns near Halesworth. We've been heating them well for 15+ years.
Officially certified by Daikin, Mitsubishi Electric, Vaillant, Samsung and LG. We recommend the right unit for your home — not just the one we happen to sell.
If your property isn't suited to a heat pump, we'll tell you on day one. Some homes are better off with a modern gas or oil boiler — we fit those too, so there's no reason to push.
Heat pumps work beautifully in older properties, but only with correct sizing and design. We retrofit heat pumps to traditional Suffolk homes with existing radiators and pipework.
Fixed written quotes. No hidden costs. No pressure tactics. We'll walk you through your expected running costs before you commit to anything.
Heat pump, gas, oil, LPG, plumbing and bathrooms — and solar PV coming soon. When things change, you call the same number and speak to the same engineer.
One fixed price. One engineer. Everything accounted for before we start.
Submit the form. We confirm within 1 working day whether your property qualifies for the £7,500 grant and book your free survey.
Bob visits your property, measures every room, checks radiators and insulation, and talks through your real options honestly.
You receive a full system design, annual running-cost estimate, and a fixed written quote with the grant already deducted.
Bob and the team install your heat pump, cylinder, controls and any radiator upgrades. Tidy, protected, disruption kept minimal.
Full walkthrough. Warranty registered. Annual service plan offered. Same engineer every time — for the lifetime of your system.
CMA Heating operates within a 30-mile radius of Beccles — covering coastal Suffolk, market towns and villages across the Suffolk–Norfolk border.
Excellent service. Efficient, did a great job, very professional. Highly recommended.
Yes, in most cases — when the system is designed correctly. Older homes can run beautifully on heat pumps, but they need accurate heat loss calculations and sometimes upgraded radiators. Bob surveys every property in person and gives you a straight answer on suitability before you commit to anything.
Not usually. Most retrofits need a handful of radiator upgrades rather than a full swap. We check every radiator during the survey and tell you exactly what's required in writing — no surprises later.
Typical installations in this region come in between £3,500 and £7,500 after the grant is deducted, depending on property size and system complexity. You'll get a fixed written quote after your free survey — no obligation, no pressure.
A well-designed heat pump with a seasonal efficiency (SCOP) of 3.5 or higher will typically match or beat a gas boiler on running costs, and significantly undercut oil or LPG. We model your expected running costs with real figures before you sign anything.
Most installations take 3 to 5 days on site. Simpler properties can be done sooner. You'll have a clear install schedule — and know which days we'll be at your property — before we start.
Modern units run at around 40–45 decibels at typical operating load — quieter than a dishwasher. We follow MCS guidance on placement to keep units clear of bedrooms and neighbouring properties.
We'll tell you honestly at the eligibility check stage. If your property suits a modern gas, oil or LPG boiler better, we install those too — so there's no wasted trip and no pressure to go renewable when it doesn't make sense for your home.
Yes — we offer annual service plans with the same engineer every time. Manufacturer warranties run up to 7 years depending on brand, and our workmanship is covered by our 2-year guarantee. One phone number, one engineer, for the lifetime of your system.
Free survey. Honest quote. Grant handled. And the same engineer from the first handshake to your annual service.